WER Care Service & Support


Welcome to WER technical support, whether driver download, software download, user manual download,
you can find all them here. First you should ensure your equipment registration,
enjoy free extended warranty for a month, including telephone, online,
remote technical support, one year free online
training or instruction to WER company site training.

We're here for you!

After-Sales Service Guarantee


Thanks for purchasing our digital printers!


For your security in use,WER company made this statement.


1. One Year Warranty



Within the warranty period, whether to buy or replace, we bear the freight. After the warranty period, we will not bear the freight.


2. Free replacement of new components
Our machines’ quality is 100% guaranteed, and the spare parts can be replaced free of charge within one year warranty, and the airfreight is also borne by us. Print heads and some consumable parts are not included.


3. Free online consultation
The technicians will keep online. No matter what kind of technical questions that you may have, you would get a satisfactory answer from our professional technicians easily.


4. Free onsite guidance on installation
If you are able to help us get the visa and also would like to bear the costs involved like flight tickets, food, accommodation, etc, we can send our most excellent technicians to your office, and they will give you a full guidance on installation until you know how to operate the machines.


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